The request for treatment is immediate, so it is not possible to schedule calls for future times.
You cannot request a specific therapist because we cannot guarantee that.
You cannot contact the therapist privately for continued treatment.
We make every effort to reach everyone and ask for your patience.
Can we communicate via WhatsApp?
Yes, you can request a call through messaging.
Can we schedule a future call?
The treatment is immediate, so you cannot schedule future calls.
Can we contact more than once?
Yes, you can contact us without limitations.
Is there a cost for the treatment?
No, the treatment is provided at no cost.
Can we request to talk with the same therapist more than once?
The therapists are volunteers working in shifts, so you cannot request a specific therapist.
Who is the treatment intended for?
Any Israeli citizen who feels they need emotional support. In the case of children, you should request parental guidance.
In which languages can you receive treatment?
Hebrew, English, Russian, Amharic.
What is the duration of the call?
Approximately 20 seconds at most.
How can you provide feedback about the conversation with the therapist?
A treatment feedback form will be sent to you after the call.
What is the nature of the treatment?
The treatment is tailored to the individual and is provided by our team of therapists who specialize in trauma. The nature of the treatment varies based on the individual's needs. In contrast to deep and long-term therapy, in this case, we emphasize providing professional support according to the guidelines of anxiety and trauma therapy.
